Frequently Asked Questions
Everything you need to know about shopping at Messi
How do I determine my correct size for Messi apparel?
We provide a comprehensive size guide on every product page. Since our collections range from athletic fits to oversized streetwear, we recommend measuring a similar garment you own and comparing it to our size chart for the perfect fit.
What is your return policy for international orders?
We offer a 30-day return window for all items in their original, unworn condition with tags attached. Please note that international return shipping costs are the responsibility of the customer unless the item is defective.
How long does shipping take and can I track my order?
Standard shipping typically takes 3-7 business days, while express options are available at checkout. Once your order is dispatched, you will receive a confirmation email containing a tracking number to monitor your package in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and flexible buy-now-pay-later options such as Klarna and Afterpay.
Are your materials sustainably sourced?
Messi is committed to quality and responsibility. We use premium materials, including organic cotton and recycled polyester, ensuring our garments are durable, comfortable, and produced with an eye toward environmental impact.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 60 minutes of placement by contacting our support team via live chat or email. After this window, the order cannot be changed.